ConversationDetail

idstring

phoneNumberIdstring

statusstring

Possible values: [open, pending, closed, snoozed]

assignedUserIdstringnullable

assignee objectnullable

idstring

namestring

snoozedUntilstring<date-time>nullable

lastMessageAtstring<date-time>nullable

lastMessagePreviewstringnullable

lastInboundAtstring<date-time>nullable

windowExpiresAtstring<date-time>nullable

Até quando dá para responder texto livre: 24 horas depois da última mensagem do cliente (72 horas em conversas vindas de anúncio).

windowOpenboolean

unreadCountinteger

awaitingSincestring<date-time>nullable

Desde quando o cliente espera resposta da equipe.

automationPausedUntilstring<date-time>nullable

firstResponseAtstring<date-time>nullable

closedAtstring<date-time>nullable

contact object

idstring

phonestringnullable

E.164 sem o +.

Example: 5541987111527

countrystringnullable

Example: BR

waIdstringnullable

bsuidstringnullable

usernamestringnullable

profileNamestringnullable

firstNamestringnullable

lastNamestringnullable

namestringnullable

Nome e sobrenome, ou o nome do perfil do WhatsApp quando não há nome.

emailstringnullable

localestringnullable

timezonestringnullable

attributes object

Valores dos campos personalizados, pela key do campo.

property name*any

Valores dos campos personalizados, pela key do campo.

sourcestring

Possible values: [manual, import, api, inbound, flow]

optInStatusstring

Possible values: [opted_in, opted_out, unknown]

optInAtstring<date-time>nullable

optInSourcestringnullable

Possible values: [import, api, form, keyword, flow, manual]

optInEvidencestringnullable

optOutAtstring<date-time>nullable

optOutSourcestringnullable

Possible values: [keyword, button, meta_131050, manual, api, flow]

optOutReasonstringnullable

tags object[]

Array [

idstring

namestring

colorstringnullable

]

lastInboundAtstring<date-time>nullable

lastOutboundAtstring<date-time>nullable

lastCampaignAtstring<date-time>nullable

createdAtstring<date-time>

updatedAtstring<date-time>

campaigns object[]

Possible values: <= 5

Array [

idstring

namestring

statusstring

sentAtstring<date-time>nullable

readAtstring<date-time>nullable

repliedAtstring<date-time>nullable

clickedAtstring<date-time>nullable

]

ConversationDetail

{
  "id": "string",
  "phoneNumberId": "string",
  "status": "open",
  "assignedUserId": "string",
  "assignee": {
    "id": "string",
    "name": "string"
  },
  "snoozedUntil": "2024-07-29T15:51:28.071Z",
  "lastMessageAt": "2024-07-29T15:51:28.071Z",
  "lastMessagePreview": "string",
  "lastInboundAt": "2024-07-29T15:51:28.071Z",
  "windowExpiresAt": "2024-07-29T15:51:28.071Z",
  "windowOpen": true,
  "unreadCount": 0,
  "awaitingSince": "2024-07-29T15:51:28.071Z",
  "automationPausedUntil": "2024-07-29T15:51:28.071Z",
  "firstResponseAt": "2024-07-29T15:51:28.071Z",
  "closedAt": "2024-07-29T15:51:28.071Z",
  "contact": {
    "id": "string",
    "phone": "5541987111527",
    "country": "BR",
    "waId": "string",
    "bsuid": "string",
    "username": "string",
    "profileName": "string",
    "firstName": "string",
    "lastName": "string",
    "name": "string",
    "email": "string",
    "locale": "string",
    "timezone": "string",
    "attributes": {},
    "source": "manual",
    "optInStatus": "opted_in",
    "optInAt": "2024-07-29T15:51:28.071Z",
    "optInSource": "import",
    "optInEvidence": "string",
    "optOutAt": "2024-07-29T15:51:28.071Z",
    "optOutSource": "keyword",
    "optOutReason": "string",
    "tags": [
      {
        "id": "string",
        "name": "string",
        "color": "string"
      }
    ],
    "lastInboundAt": "2024-07-29T15:51:28.071Z",
    "lastOutboundAt": "2024-07-29T15:51:28.071Z",
    "lastCampaignAt": "2024-07-29T15:51:28.071Z",
    "createdAt": "2024-07-29T15:51:28.071Z",
    "updatedAt": "2024-07-29T15:51:28.071Z"
  },
  "campaigns": [
    {
      "id": "string",
      "name": "string",
      "status": "string",
      "sentAt": "2024-07-29T15:51:28.071Z",
      "readAt": "2024-07-29T15:51:28.071Z",
      "repliedAt": "2024-07-29T15:51:28.071Z",
      "clickedAt": "2024-07-29T15:51:28.071Z"
    }
  ]
}