A conversation's messages

GET 
/inbox/conversations/:id/messages

Newest first, with internal notes and events (assignment, closing) mixed in with the messages. For older pages, send the nextCursor as before.

Request

Responses

200

Record found.

401

Missing, malformed, unknown or revoked token (authentication), or a suspended account (tenant_inactive).

402

No entitlement (payment_required). The body carries the reason in reason and the way out in action: what to do (kind) and the dashboard page where it is done (url).

404

Resource does not exist (not_found).

422

Payload failed validation (invalid_request, detailed in issues) or was rejected by Meta (meta_error, with the original body in meta).

429

Rate limit exceeded (rate_limit).

Response Headers

Retry-After

Seconds to wait before retrying.

X-RateLimit-Category

Which rate limit category applied — send, media or default.

X-RateLimit-Scope

Which bucket the other headers describe — key (the API key), session (the dashboard) or account (the account ceiling).

X-RateLimit-Limit

Request ceiling for this category in the current window.

X-RateLimit-Remaining

Requests left in the current window.